Holiday Inn Express Brussels - Airport, an IHG Hotel

New hotel, all is perfect.

Breakfast is excellent with variety of foods. Staff are supportive and friendly.

We liked the room even though the air conditioning wasn't working well on the first night we stayed there. That was very unfortunate and uncomfortable. Also, there was confusion regarding the parking, where we could get free parking and where it wasn't. It seemed very difficult for the hotel employee to explain where we could park our car for free. When we finally had figured it out we went into the room and found out the room wasn't cleaned yet so we had to go downstairs again to ask for a different room. Furthermore, one of the elevators wasn't working properly; it could only go up and down to the parking in the basement which created long lines and frustrations with other visitors during business hours or checking out times.

The hotel offers great value for money. The rooms were spacious, comfortable, and had a nice view, making our stay very pleasant. The location is convenient, with easy access to public transportation, although it is a bit far from the airport. Overall, a good stay for the price.

The hotel is new and it shows. The rooms are large, the staff is very attentive and accommodating. Jeremiah Jackson did our check-in and we could not be more grateful for his service. We specifically asked for his name so we could thank him properly and give him a shout out. Thank you sir! As the hotel is new, it’s not an oiled machine yet, but the staff works hard, is very friendly and that makes everything perfect.